We have a custodian at the MTA Pub named Joann. She's worked for us for about a decade, and does an amazing job of keeping the floors and washrooms clean.
This morning, she was hard at work, and was wiping down one of the phones in the building. Six minutes later, the RCMP stormed the University Centre, to make sure she was OK. Apparently, while wiping off the phone, she unknowingly dialed 911.
She was pretty embarrassed, but it's good to know that the system can function effectively for emergencies!
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